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What is the BSN.cloud and BSN maintenance window?

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BSN.cloud and BrightSign Network (BSN) require weekly server maintenance. During this time, some or all BSN.cloud / BSN services may be unavailable. Maintenance windows for major cities are as follows:

City

Standard Time

Daylight Saving Time

Los Angeles

2 AM - 4 AM

2 AM - 4 AM

New York

5 AM - 7 AM

5 AM - 7 AM

London

10 AM - 12 PM

10 AM - 12 PM

Tokyo

7 PM - 9 PM

6 PM - 8 PM

How do I purchase subscriptions for BSN.cloud or BSN.com?

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BSN.cloud

Email orders@brightsign.biz to purchase a bsn.Content subscription and provide the following information:

  • Your environment (BSN.cloud)

  • The name of your BSN.cloud network/account (you can find it on the top right of BrightAuthor:connected)

  • How many players you have on your network. Every player needs a subscription, and the subscription costs $99 per player per year.

The orders team may request additional information from you. 

BSN.com
Email orders@brightsign.biz and provide the following information:

  • Your environment (www.brightsignnetwork.com)

  • The network name, which can be found in the Settings section on the top right of your BrightAuthor application.

  • The number of subscriptions you wish to purchase. Each player on the network requires a separate subscription. Once the subscriptions are added to your network, you will be able to assign them to the players.

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BrightSignNetwork and BSN.Cloud are independent platforms that require separate credentials.

  • BrightSignNetwork.com is our legacy platform that uses BrightAuthor for authoring and player management.

  • BSN.cloud is our newer platform that uses BrightAuthor:connected for authoring and player management.

These applications can be downloaded here.

Note that the same app that configured a player must also be used to publish to it, regardless of the player publishing mode. If switching from BrightAuthor to BrightAuthor:connected, players configured using BrightAuthor must be reconfigured using BrightAuthor:connected.

What is the BSN.cloud and BSN maintenance window?

6 PM - 8 PM

Expand
titleExpand

BSN.cloud and BrightSign Network (BSN) require weekly server maintenance. During this time, some or all BSN.cloud / BSN services may be unavailable. Maintenance windows for major cities are as follows:

City

Standard Time

Daylight Saving Time

Los Angeles

2 AM - 4 AM

2 AM - 4 AM

New York

5 AM - 7 AM

5 AM - 7 AM

London

10 AM - 12 PM

10 AM - 12 PM

Tokyo

7 PM - 9 PM

Can I try out BSN.cloud before switching to it?

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