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The following describes the requirements for video to play To play video successfully on BrightSign players, see the following requirements. Bitrate information for older players is available on this page.

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XTx44/XDx34 models currently support WEBM support .WEBM video with the Opus audio codec (not Vorbis), while HDx24 models support WEBM with support .WEBM with the Vorbis audio codec (not Opus).

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  • Supported Codecs: H.265, H.264, VP9, MPEG-2

  • Resolution: The maximum supported resolution is 1920x1080. Note that some supported VESA video modes have limitations, as outlined in this in the “Why is my 1280x800x60p video dropping frames?” FAQ

  • Supported Extensions/Containers.TS, .MPG, .VOB, .MOV, .MP4, .M2TS

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  • Additionally Supported Extensions: Players also support .webm WEBM video with Vorbis audio (the Opus audio codec is not supported).

  • Specs for H.265 Extensions/Containers: Support for Main and Main 10 profiles up to level 5.1

  • Specs for H.264 Extensions/Containers: Support for Main and High profiles up to level 4.2

  • Maximum Recommended Video Bit Rate: 25Mbps

  • Audio Support: AAC audio (CBR/VBR) up to 288Kbps

  • Fast Start: Enabling fast start (-movflags +faststart) is recommended, especially for videos used in synchronized playback and BrightWall, as well as videos of large filesize and/or duration

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  • Video Codec: 4K video must be encoded as an H.265 (HEVC) file. 

  • Resolution: The maximum supported resolution is 3840x2160x60p.

  • Color Depth: 4K video can be encoded at 4:2:0 subsampling with 8 bits (Main Profile) or 10 bits (Main 10 Profile) of depth.

  • HDR and Dolby Vision: XTx43 players support HDR10

  • Display Hardware: The maximum supported framerate frame rate and color depth are also affected by your display hardware. See this section of the 4K Video Encoding tech note for more details. 

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  • Container Format: The following container formats are supported: .TS, .MOV, .MP4, .MKV, .WEBM

These players support WEBM video support .WEBM video with Vorbis audio only. The Opus audio codec is not supported.

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  • Supported Codecs: H.265, H.264, MPEG-2

  • Resolution: The maximum supported resolution is 1920x1080. Note that some supported VESA video modes have limitations, as outlined in this "Why is my 1280x800x60p video dropping frames? FAQ

  • Supported Extensions/Containers: .TS, .MPG, .VOB, .MOV, .MP4, .M2TS

.MOV files with compressed "atoms" (i.e. metadata) are not currently supported. 

  • Additionally Supported Extensions: Players also support .webm WEBM video with Vorbis audio (the Opus audio codec is not supported).

  • Specs for H.265 Extensions/Containers: Support for Main and Main 10 profiles up to level 5.1

  • Specs for H.264 Extensions/Containers: Support for Main and High profiles up to level 4.2

  • Maximum Recommended Video Bit Rate: 50Mbps*

  • Audio Support: AAC audio (CBR/VBR) up to 288Kbps

  • Fast Start: Enabling fast start (-movflags +faststart) is recommended, especially for videos used in synchronized playback and BrightWall, as well as videos of large filesize and/or duration

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  • Supported Codecs: H.265, H.264, VP8, MPEG-2, MPEG-1

  • Resolution: The maximum supported resolution is 1920x1080. Note that some supported VESA video modes have limitations, as outlined in this "Why is my 1280x800x60p video dropping frames? FAQ

  • Supported Extensions/Containers: .TS, .MPG, .VOB, .MOV, .MP4, .M2TS

.MOV files with compressed "atoms" (i.e. metadata) are not currently supported. 

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  • Supported Codecs: H.264, MPEG-2, MPEG-1

  • Resolution: The maximum supported resolution is 1920x1080. Note that some supported VESA video modes have limitations, as outlined in this "Why is my 1280x800x60p video dropping frames? FAQ

  • Supported Extensions/Containers: .TS, .MPG, .VOB, .MOV, .MP4, .M2TS

.MOV files with compressed "atoms" (i.e. metadata) are not currently supported. 

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