Players should be using BrightSignOS 8.2.80 or greater.

BrightSign mobile will only be launching in North America and Europe. To find out when our mobile solution will be available in your country, email sales@brightsign.biz

See BrightSign Mobile Countries. If your country is not on the list, email sales@brightsign.biz to get more information on when the BrightSign mobile solution will be available in your country.

You can purchase the modem by submitting a purchase order with the appropriate modem SKU. Please contact sales@brightsign.biz if you have any questions.

Create an account on brightsignmobile.zipitportal.com, then choose the data plan that best fits your data usage.

See Data Plans.

Yes, you will be able to purchase more data at a one time cost or upgrade your plan on the brightsignmobile.zipitportal.com. See Data Plans for more information.

Data usage, billing information, and subscription plans will be available on brightsignmobile.zipitportal.com. It may take up to two days for data to be updated.

No, the modems can only be used with BrightSign provided data plans.

Data usage is not updated in real time (it may take up to two days for data to update). If data usage was updated beyond your overage, you were charged for the data used between the time the limit was hit and the time that was reported in the portal.

BSN.cloud and Web Folder

If you select BSN.cloud Networking or Web Folder publishing, you can disable the limits in BrightAuthor:connected:

1. Open the Admin tab and select Setup in BrightAuthor:connected.

2. Navigate to Network Configuration and select Include network configuration

3. In the Network Options window that appears, go to the Wireless tab.

4. Select Enable Wireless Networking (if it is not already selected).

5. Under Rate Limit Network Download Traffic, select the Unlimited Download Rate option for both Outside Content Download Window and During Initial Downloads. You don't need to set the option for During Content Download Window.

6. Select Done to apply these changes to your Setup.

Standalone and Local Network

If you select Standalone or Local Network publishing, you can disable the limits by editing the setup.xml file, which is created once you complete the Setup process in BrightAuthor:connected. To disable the limits, open the setup.xml file with a plaintext editor (e.g. Notepad, TextEdit) and locate the following tag:

<rateLimitModeOutsideWindow>default</rateLimitModeOutsideWindow>

Change the value from "default" to "unlimited":

<rateLimitModeOutsideWindow>unlimited</rateLimitModeOutsideWindow>