HD600, HD2000, HDx10 FAQs

 

How do I update the OS on an HDx10 player?

To update the OS one of these legacy players, copy the update.rok firmware file onto an SD card (manually or using BrightAuthor) and power up or restart the BrightSign with that card. The player will automatically install the OS and restart when complete. Other content or playlists may be present on the flash card at the same time as the firmware update.

  • You can include an OS update when you setup a unit using BrightAuthor.

  • You can include an OS update when you publish a schedule.

  • You can copy the OS file directly to the root of the BrightSign's SD card using the Diagnostic Web server and then restart the player.

How can I expand display choices on my HDx10 players?

With the BrightSign USB Expansion Module, you can expand the interactive and audio potential of any display. The bi-directional GPIOs allow for the connection of up to 18 buttons or LEDs in a combination of your choosing (9 buttons and 9 LEDs, for example) to make any display more engaging. The digital and analog outputs support up to three simultaneous streams, enabling an immersive acoustic experience with flexible options. For example, you can link buttons (via the GPIOs) to the audio outputs, allowing users to listen to different audio sources on up to 3 speakers or headphones by pressing specified buttons. In addition, the optical SPDIF output provides even greater support for the A/V receivers. 

See for more details.

Why does my HDMI-to-DVI adapter no longer work with my HDx10?

For HDx10 models, HDMI-to-DVI output is not supported on firmware versions after 3.10.40. If you need DVI output with your HDx10 model, you can download firmware version 3.10.40 (as well as the compatible 3.7.0.39 BA version) from the Legacy Product Resources page.

How do I create a playlist for a BrightSign HD600/HD2000?

A playlist is a simple text file, named autoplay.bsp, that includes the names of the files you want to play, in the order you want to play them. A playlist can also include special commands that control things like volume, video mode, the location of on screen zones. For step by step directions and demos, please check out the BrightSign Demos page and the User’s Guide.

Can I use BrightAuthor 4.0 or later with the HD210, HD410, HD810, HD1010, HD1010w, or TD1012?

No, these legacy models are only supported by BrightAuthor versions 3.8 and earlier.

How do I play content on the BrightSign HD600/HD2000?

My video output isn’t showing up on my HD2000?

The video select button doesn't work on the HD2000 or HD600?

My HD600 or HD2000 doesn't recognize my CF card?

My HD2000 isn’t booting up properly?

How do I create a playlist for the HD110-HD1010?

Are CEC commands supported on HD110-HD1010 models?