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Comment: Updated as per DOCS-1215

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All BrightSign players offer serial I/O for diagnostic and interactive capabilities. Many models have a dedicated serial port (either DB9 or 3.5mm) to enable serial communication. This page outlines how to configure the player and host device for serial communication.

Note

While the DB9 port supports RS-232 communication, the 3.5mm serial port does not interoperate with some RS-232 devices because it uses 0V/+5V signaling. It can receive from any RS-232 device but transmission may not work depending on the electrical characteristics of the device. Check the hardware documentation for details on each player.

Info

While the USB port can be used to send serial commands (for example, to control certain monitors), console functionality is only available through the DB9 or 3.5mm jack.

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The UART (asynchronous serial) interface is a 3.5mm (1/8") jack that uses RS-232 levels for communication*. The receiver will tolerate input voltages between -30V and +30V, with anything below 3V interpreted as logical 1. The transmitter drives +8V for logical 0 and -8V for logical 1.

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Serial devices connected to a USB port will enumerate on port 2 of the player (on the LS424 player, they will enumerate on port 0). Additional USB-serial devices will enumerate on ports 3, 4, 5, etc. The enumeration order will remain consistent between reboots as long as the USB-serial devices are connected to the same player/hub ports. The enumeration order can be retrieved using the "usblist" command at thebrightsign>shell prompt; otherwise it will need to be determined by testing the setup.

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* The 3.5mm serial ports on some older player models do not fully meet the TIA/EIA-232-F transmitter requirements. These units will interoperate with most, but not all, conformant EIA-232 receivers. Consult the hardware documentation for your player for full details.