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If you are trying to play multiple audio and/or video files simultaneously, playback might fail if the files use differing audio sampling rates. Ensure that all audio and video files use the same audio sampling rate (for example, 44.1KHz or 48KHz). Some player models allow Mixed Audio PCM or Mixed Audio PCM / Compressed audio settings, which allow you to mix different audio sampling rates. See https://brightsign.atlassian.net/wiki/spaces/DOC/pages/404623943/Presentation+Settings#Audio. |
What happens if a player loses its network connection?
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The player will attempt to reconnect until the network connection is re-established. If a player loses connection while a presentation is displayed, it will continue to display the presentation until new content is downloaded. If a player is downloading content when the connection is lost, it will resume downloading once the connection is re-established. When using BrightAuthor:connected the player's status is accessible in the Network tab. The player's status is displayed to the immediate left of the Player ID in All Devices, or within the group where the device is assigned to. Note: Player status is only available for devices connected to the internet. |
Can I play a presentation from an NTFS formatted card?
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