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  • BrightSign Network Web UI presentations targeting Series 1 and Series 0 players are not compatible with Series 2 /or newer players.

Series 2 and earlier

  • Your existing full-size SD cards will not fit in newer players – you need to purchase micro SD cards – if you are currently using a micro SD card in a full-size adapter, you can just remove the micro SD card from the adapter to use in newer players.

  • Internal micro SD storage is not supported on newer players, but you can use the micro SD card in the external micro SD slot in newer players.

  • GPIO connections now use a Phoenix style connector instead of DA15 connector.

  • Serial connections now use a 3.5mm jack instead of a DE9 (sometimes incorrectly referred to as DB9) connector.

  • Analog video output is not supported on newer players – you will need to get a self-powered HDMI to analog video converter if you require analog (CVBS/composite, S-Video, or Component) video output

  • SPDIF output on newer models is Mini-TOSlink (3.5mm) rather than standard TOSlink and the SPDIF and Analog stereo output share a common 3.5mm TRS jack, so you cannot use both SPDIF and analog audio outputs simultaneously (unless someone finds/makes a breakout adapter – but we’re not aware of any)

  • Some newer models use Type C USB jacks in place of or in addition to Type A jacks – check the model specifications to determine whether your peripherals will requires a USB A to USB C adapter.

  • BSN.cloud and BrightAuthor:connected do not support Series 2 /or older players with the exception of 4Kx42 models which are supported with BrightSign OS 8.0.119 or newer installed
    . If moving from BrightSign Network to BSN.cloud, be sure to upgrade all affected players to models and firmware/OS versions that are compatible with BSN.cloud and BrightAuthor:connected.

Series 3 and earlier

  • Internal mSATA M.2 storage is not supported on newer players – you will need to get NVMe M.2 storage if you want to use internal M.2 storage on newer players

  • VC-1 (WMV), H.263, VP8, MPEG-1, and MPEG-4 Part 2 (MPEG-2 in MPEG-4 container) video CODECs are no longer supported on Series 4 /or newer players.

  • When encoding the display output for streaming, only one video decoder is supported (only one video can play when streaming) on Series 4 players, and streaming encoding is not available at all on Series 5 players.

Series 4 and earlier

  • If you are authoring with BrightAuthor, you must update to BrightAuthor 5.x or change over to BrightAuthor:connected for assured compatibility with newer players (note that full player functionality may not be available in BrightAuthor 5.x, so changing to BrightAuthor:connected is preferred).

  • The AU335 audio-only player is not supported by any version of BrightAuthor or BrightSign Network (it is by BSN.cloud and BrightAuthor:connected) and does not support video-related BrightScript function calls.

  • Full functionality of newer players in BrightSign Network is not available for Web UI presentations.

  • Functionality of newer players using BrightSign Network is limited by classic BrightAuthor’s limited support for them.

  • You must update to BrightSign OS 8.0.119 or newer to use BSN.cloud and BrightAuthor:connected (note the previously-stated incompatibility for non-4K Series 2 players and older models)
    . If moving from BrightSign Network to BSN.cloud, be sure to upgrade all affected players to models and firmware/OS versions that are compatible with BSN.cloud and BrightAuthor:connected.

  • Power connectors on newer players are not the same as previous models – do . Do not attempt to reuse existing power supplies, BrightSign or otherwise.

  • PoE (Power over Ethernet) support and usage limitations vary by model – please verify the selected model supports the PoE type you plan to use (Type I or Type II/PoE+) and verify any functionality/usage limitations with PoE applied (for example, WiFi is disabled when PoE is in use).

  • Existing WiFi modules (WA100, WS103, WD104) are not compatible with newer players – if you require WiFi support, be sure to order the appropriate WiFi module for your selected model(s).

  • Some models/revisions of players use TTL signal levels for 3.5mm serial connections whereas others use RS-232 signal levels for 3.5mm serial connections – you should test your serial devices for compatibility when upgrading player hardware.

  • Interlaced output (1920x1080x60i, 1280x720x50i, 720x480x59.94i, 720x576x50i, etc) is not supported on newer players
    . If your hardware requires a interlaced video signal, you should not upgrade to Series 5, or you will need to install a signal converter that can convert the player’s progressive output to interlaced for your other hardware.

  • Dolby Vision is not supported on newer players
    . If you require Dolby Vision support, you should not upgrade to Series 5.

  • Streaming Encoding (roMediaStreamer) is not yet supported on newer players
    . If your solution is using the player for streaming encoding or transcoding, you should not upgrade to Series 5.

  • HDCP-protected HDMI input is not yet supported on newer players – this is planned to . This should be added in a future OS/firmware update
    . If your solution is using HDMI Input on a Series 4 or earlier model player (XD1132, 4K1142, XT1143, XT1144 models) and the input is protected by HDCP (usually the case for satellite/cable tuner boxes and media players like Apple TV), you should not upgrade to Series 5 yet.

  • Portrait video support and limitations vary by model – please check portrait support details for the selected model

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