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By default, the Devices page lists all players connected to the BSNEE server. To narrow the list of players, enter all or part of a player serial number or name into the Serial/Name field, select a BSNEE account from the Account dropdown menu, and click Search. Both complete and partial matches will be listed.
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The list displays the following information about each player:
- Health: The status of the player, as indicated by the following icons:
Healthy: The player is connected to the network; the presentation is active
Connection Lost: The player has missed its last scheduled status update.
Inactive: The player is not functioning and/or not connected to the network. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.
Disconnected: The player does not have a subscription, or its subscription has expired.
- Serial: The serial number of the player.
- Account: The name of the account associated with the player.
- Unit Name: The name given to the player during device setup.
- Target Group: The group to which the player was most recently assigned.
- Model: The model number of the player.
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| Check the Show Deleted Devices box to include players that users have deleted from their BSNEE accounts. |
Exporting Device Data
The Export Devices icon can be found directly above the list of devices. Click this icon to download an .xml data table for all devices (or a subset of searched devices). The data table displays device names and labels, target groups, active presentations, last connect times, traffic, firmware versions, and any descriptions included during setup. It can be opened using Excel or a similar spreadsheet program.
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