A rich set of tools is offered by the free bsn.Control Cloud, and by extension, the paid bsn.Content Cloud, for users to manage players on an ongoing basis. These tools can be accessed via BrightAuthor:connected or a web browser.
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Monitoring player status / activity / health.
Modifying player settings / properties.
Viewing screenshots of what the player is displaying.
Troubleshooting (accessing the Diagnostic Web Server, viewing logs, enabling debugging, etc.).
Installing OS updates.