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BrightSign players are compatible with USB touchscreens that use standard HID drivers. A touchscreen with standard HID drivers will work with any operating system that has HID drivers installed--without requiring additional drivers from the manufacturer. Be careful: some manufacturers say they support HID but still use custom drivers that are incompatible with BrightSign players.

Important: Don't forget to download and run the calibration script for your touchscreen: . Seehttps://brightsign.atlassian.net/wiki/spaces/DOC/pages/2063892481/Accessories+FAQ#Why-isn%E2%80%99t-my-USB-touchscreen-working-properly%3F for more information.

Compatible Touchscreens

The following list describes some other touchscreen technologies that are compatible with BrightSign players. There may be other compatible touchscreens that are not listed here, but we cannot guarantee them.

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If you’re unsure what touch controller your touchscreen model uses, check this list first. If it is not listed there, we can help you find the controller: You'll need to locate the USB VID:PID for the screen and forward it to support@brightsign.biz. You can normally find this information by connecting the touch screen to a Windows computer and checking its properties in the Device Manager. The touch screen will normally be listed under Mouse and other pointing devices or under Human Interface Devices.

  1. Right-Click on the touch controller and choose Properties.

  2. Click on the Details tab in the Properties window.

  3. Select either Hardware ID or Device Instance ID.

Forexample: USB\VID_0EEF&PID_0001\5&262929C3&0&2