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If Devices Are Not Downloading Presentations with Special Characters

It is possible to upload presentations that contain certain special characters (e.g. "+"), but the Storage server will return a 404 error to devices that attempt to download the presentation. Use one of the following workarounds to fix this issue: 

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Add the following parameter to the root Web.config file of the BSNEE Storage site, which is hosted on IIS:

<system.webServer>
     <security>
          <requestFiltering allowDoubleEscaping="true"/>
     </security>
</system.webServer>

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Use the IIS Manager UI.

1. Select the storage site.

2. Double-click Request Filtering in the IIS group.

3. Click the Edit Feature Settings… link on the right pane.

4. Check Allow double escaping and click OK.

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Enter and run the following in the command line: %windir%\system32\inetsrv\appcmd set config "BSNEEStorage" -section:system.webServer/security/requestfiltering -allowDoubleEscaping:true

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