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If the player loses the network connection, it will attempt to reconnect until the connection is re-established. If a player loses connection while a presentation is displayed, it will continue to display the presentation until new content is downloaded. If a player is downloading content when the connection is lost, it will resume downloading once the connection is re-established. When using BrightAuthor:connected the playerthe player's status is status is accessible in the Network tab. The player's status is displayed to the immediate left of the Player ID in All Devices, or within the group where the device is assigned to. Player status is only available for devices connected to the internet. If a player loses power, it will automatically start playing your content, presentation, or custom script when it powers up again. If there is a presentation script (autorun.brs) on a storage device, the unit will start the presentation from the beginning. If there is no presentation script present on the storage device(s), a unit will play alphabetically any content it finds in the root of the storage. |
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Formatting your SD card using NTFS allows you to play files that are larger than 4GB in size, but the player will not be able to receive network updates or generate logs. In other words, BrightSign players can read from NTFS formatted cards, but cannot write to them. For Series 5, 4, and 3 players, we recommend using the exFAT filesystem (which requires firmware version 6.2.94 or later). This allows you to play files larger than 4GB without restrictions on writing to the card. If you are using an earlier player model and are publishing via BSN.cloud, Web Folder, or Local Network, you need to format your SD card using FAT32. |
The GPIO status at boot is set to high. Can it be changed to low?
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Currently the GPIO status is set to high and there is no setting for GPIO status at boot time. Hardware is the best solution to prevent the GPIO high signal at boot-up. You can use a hardware device such as a relay board that is designed not trigger the relay at boot-up, such as the HMS Electronics BS-4X4R-REV2 or BS-4X4-HC. |
Is my BrightSign player 32-bit or 64-bit?
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Any BrightSign player with a serial port can send and receive commands over serial using BrightAuthor:connected/BrightAuthor or a custom script (for example, to turn displays on or off and interact with devices with controllers such as Crestron, Alcorn or AMX). The BrightSign App allows you to send predefined UDP messages to players through an iPhone or iPad. It works on any player with ethernet or wireless. See this linkpage for details. Newer player models have a 3.5mm serial port, older models have a DE-9/DB-9 serial port:
See Serial Port Configurationfor more information. |
Do BrightSign players support storage hot swapping?
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Yes, SD and USB storage devices are detected as soon as they're plugged in. So, if you plug in a USB stick with a firmware update, then the player will try to install it immediately upon detection. Note that removing a storage device will unmount the file system for that drive until the device is rebooted. This means that you cannot, for example, remove an SD card and then insert one containing a new presentation to switch playback--the player will need to be rebooted for the new content to play. |