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Digital signage has a heavy use profile, so you should buy a high-quality SD card for your player(s). See How to select an SD cardfor more information.
The expected lifespan of a BrightSign-provided SD card should be at least two years under the average digital signage usage profile (which includes many reads). However, many factors can influence the lifespan including heat, humidity, and the number of card reads and writes. Light usage can extend the lifetime significantly while heavy usage can limit card lifespan to less than a year.
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Some customers have reported playback problems and I/O errors with Transcend SDHC cards that are 8GB and larger.
You must format your SDHC or SDXC card as FAT32 or exFAT. Note that exFAT is only supported by Series 3 and Series 4 players (XTx44/43, XDx34/33, HDx24/23, LS424/423) running firmware 6.2.94 or later. You can also format your card using NTFS, but the player will not be able to receive network updates or generate logs (i.e. it cannot write to the card).
BrightSign players do not support storage devices larger than 1TB2TB. If your player is using firmware version 6.1.37 or earlier, it cannot support storage devices larger than 500GB.
HDx10 and earlier models do not support SDXC cards or any SD cards larger than 32GB.
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