Page Comparison

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The Current Usage page allows you to monitor the health of devices and download log reports. This page lists all devices connected to your network.

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• Health: The status of the player, as indicated by the following icons:
  • Image Removed Healthy: The A green check indicates that the player is connected to the network; the presentation is active
  • Image Removed Connection Lost: The A yellow pause indicates that the player has missed its last scheduled status update.
  • Image Removed Inactive: The A red square indicates that the player is not functioning and/or not connected to the network. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.
  • Image Removed Disconnected: The A grey question mark indicates that the player has no subscription, or its subscription has expired.
• Device Label: The serial number of the player.
• Device Name: The name given to the player during setup.
• Target Group: The group to which the player was mostly recently assigned.
• Device Model: The model number of the player
• Active Presentation: The presentation that is currently scheduled for the player.
• Last Connection: The most recent date that the player successfully connected to the BrightSign Network.
• Traffic: The amount of data the device has downloaded from the BrightSign Network during the current active subscription. When the subscription is renewed, this number returns to zero.
• Actions: Click the Image Removedpurple note button to add Tags or a note to a player: The note and tags will be displayed beneath the other player data. You can also click the Properties button to open the Device Properties window.

You can organize the list alphabetically by any of the above criteria. Click a criteria type in the top row to list the players in descending order. Click it again to list the players in ascending order. You can also search for specific devices using the Search field in the upper-left portion of the screen. Check the boxes to customize your search by Group, Name, and/or Device Label. Type a portion or the entirety of these terms and click Search. The list will refresh and compile all relevant results.

Check the Show Deleted Devices box in the bottom right to view devices that have been deleted from your account. You can then restore deleted devices if needed by clicking the Image Removed action purple revert action button.

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Tagging Players 

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player_tagging player_tagging

Administrators, General Managers, Network Managers

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Follow these steps to add tags to a player:

1. Click the Image Removedpurple note button next to the player you wish to tag.
2. Click the Tags field to open the Add Tags window.
3. Use the System and Users buttons to switch between system tags and user tags:
   1. System tags have values that are defined by the hardware and configuration data on the player (such as the device name and model number); you cannot edit title or value of these tags.

   2. User tags have customizable titles and text values. 

4. If creating user tags, enter the Tag Name and optional Tag Value for the tag(s) you wish to add to the player. 
5. Click Save to add the tags to your player. If you leave the page without clicking Save, the tag changes will be discarded.

Note the following when adding player tags:

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Check the Enable Automatic Subscriptions Management box if you want the system to automatically assign available subscriptions to players with expiring subscriptions. Available subscriptions that are queued for a player with the Add Subscription button will be assigned to that player first. If you check this box, you will not be able to mix subscription types.

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