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Health: The status of the player, as indicated by the following icons:
Healthy: A green check indicates that the player is connected to the network; the presentation is active
Connection Lost: A yellow pause indicates that the player has missed its last scheduled status update.
Inactive: A red square indicates that the player is not functioning and/or not connected to the network. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.
Disconnected: A grey question mark indicates that the player has no subscription, or its subscription has expired.
Device Label: The serial number of the player.
Device Name: The name given to the player during setup.
Target Group: The group to which the player was mostly recently assigned.
Device Model: The model number of the player
Active Presentation: The presentation that is currently scheduled for the player.
Last Connection: The most recent date that the player successfully connected to the BrightSign Network.
Traffic: The amount of data the device has downloaded from the BrightSign Network during the current active subscription. When the subscription is renewed, this number returns to zero.
Actions: Click the purple note button to add Tags or a note to a player: The note and tags will be displayed beneath the other player data. You can also click the Properties button to open the Device Properties window.
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Check the Show Deleted Devices box in the bottom right to view devices that have been deleted from your account. You can then restore deleted devices if needed by clicking the purple revert action button.
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Tagging Players
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Player tagging gives you advanced tools for organizing and searching players in the Current Usage tab. While BSN groups give you the ability to organize players by a single criteria (e.g. location or use), player tags allow you to sort players using an unlimited number of values and attributes.
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You can use the Search function to search for players using their tag name or value. Ensure the Tags box is checked when searching.
Follow these steps to add tags to a player:
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Available Subscriptions: The current number of BrightSign Network subscriptions available to be assigned to players.
Activated Subscriptions: The total number of BrightSign Network subscriptions currently assigned to players. These subscriptions have a defined activation and expiration date.
Queued Subscriptions: The total number of BrightSign Network subscriptions that have been assigned to players but have not been activated yet.
Suspended Subscriptions: The total number of BrightSign Network subscriptions that have been manually suspended
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A subscription with an “Available” or “Queued” status will only have a defined activation and expiration date if it was previously assigned to a player that has been deleted from the BrightSign Network.
Click the arrow to the left of a player’s Health status to view subscription information and options.
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Click the arrow to the left of a player’s Health Status to view subscription information and options.
Click the Add Subscription button. The Available Subscriptions list will appear.
Search the available subscriptions by entering the I.N. (invoice number) or the subscription Type and clicking Search.
Select the desired subscription and click Add.
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If you want to transfer an active subscription from one player to another, you will need to temporarily delete the player that is currently using the subscription. See this FAQ for more details.
Creating Device Logs
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