Page Comparison

BSN.cloud

Email orders@brightsign.biz to purchase a Content Cloud subscription and provide the following information:

• Your environment (BSN.cloud)

• The name of your BSN.cloud network/account (you can find it on the top right of BrightAuthor:connected)

• How many players you have on your network. Every player needs a subscription, and the subscription costs $99 per player per year.

The orders team may request additional information from you. 

BSN.com
Email orders@brightsign.biz and provide the following information:

• Your environment (www.brightsignnetwork.com)

• The network name, which can be found in the Settings section on the top right of your BrightAuthor application.

• The number of subscriptions you wish to purchase. Each player on the network requires a separate subscription. Once the subscriptions are added to your network, you will be able to assign them to the players.

No. These are completely separate platforms and ecosystems. Existing BSN users must create a BSN.cloud account to use that platform.

Due to underlying architecture changes between the platforms, and the many elements that make up a BSN account (players, groups, users, permissions, content, scheduling), users must export their presentation from BSN using BrightAuthor and then upload the presentation to BSN.cloud.

BrightSignNetwork and BSN.Cloud are independent platforms that require separate credentials.

• brightsignnetwork.com is our legacy platform that uses BrightAuthor for authoring and player management.

• bsn.cloud is our newer platform that uses BrightAuthor:connected for authoring and player management.

These applications can be downloaded here.

Note that the same app that configured a player must also be used to publish to it, regardless of the player publishing mode. If switching from BrightAuthor to BrightAuthor:connected, players configured using BrightAuthor must be reconfigured using BrightAuthor:connected.

BSN.cloud consists of two tiers, the subscription-based Content Cloud and the free Control Cloud. The Content Cloud comes with a free 30-day trial. When the trial is over, you can subscribe to the Content Cloud or continue with the free Control Cloud. Subscriptions are based on accounts (which can have multiple players) and not players.

BrightSign Network (BSN) and BSN.cloud have a weekly server maintenance window of 2:00AM-4:00AM PDT / 10:00 AM-12:00 PM GMT every Monday. During this time, some or all BSN/BSN.cloud services may be unavailable.

No. We are working on a solution to bring our new platform to our BSNEE customers.

BrightSign has not announced any end-of-life (EOL) information for these products. You can view our policy at brightsign.biz/eol. In addition, you can follow the EOL article so you are notified when any updates are made, such as when end-of-life dates are announced for BrightSign products.

This document outlines the coverage offered by the annual BSNEE support and maintenance contract: