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BSN.cloud Email orders@brightsign.biz to purchase a Content Cloud subscription and provide the following information:
The orders team may request additional information from you. BSN.com
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Are
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BSN
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and BSN.cloud related?
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No. These are completely separate platforms and ecosystems. Existing BSN users must create a BSN.cloud account to use that platform. |
Can I move my
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BSN
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account to BSN.cloud?
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Due to underlying architecture changes between the platforms, and the many elements that make up a BSN account (players, groups, users, permissions, content, scheduling), users must export their presentation from BSN using BrightAuthor and then upload the presentation to BSN.cloud. |
How can I tell if I am using
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BSN or BSN.cloud?
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BrightSignNetwork and BSN.Cloud are independent platforms that require separate credentials.
These applications can be downloaded here. Note that the same app that configured a player must also be used to publish to it, regardless of the player publishing mode. If switching from BrightAuthor to BrightAuthor:connected, players configured using BrightAuthor must be reconfigured using BrightAuthor:connected. |
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BSN.cloud consists of two tiers, the subscription-based Content Cloud and the free Control Cloud. The Content Cloud comes with a free 30-day trial. When the trial is over, you can subscribe to the Content Cloud or continue with the free Control Cloud. Subscriptions are based on accounts (which can have multiple players) and not players. |
What is the
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BSN and BSN.cloud maintenance window?
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BrightSign Network (BSN) and BSN.cloud have a weekly server maintenance window of 2:00AM-4:00AM PDT / 10:00 AM-12:00 PM GMT every Monday. During this time, some or all BSN/BSN.cloud services may be unavailable. |
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