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If your player is having trouble retrieving the time from a Network Time Protocol (NTP) server, it is likely that the firewall on the local network is blocking UDP communications. The Network Time Protocol uses UDP to communicate with time servers, and BrightSign players cannot route these requests through a proxy server like they can with HTTP/HTTPS communications. 

There are a few ways to fix this problem:

• Configure the firewall on the local network to allow NTP requests to pass through. The player will send NTP requests whether or not it is configured to use an HTTP/HTTPS proxy.

• Configure the player to use the HTTP Time Protocol (HTP), which can work through most proxies.

• Run an NTP server instance on the local network. Make sure the player is configured to use this NTP server in BrightAuthor:connected or BrightAuthor.

See this page for more information about time servers on BrightSign players.

You can connect to a wireless network using a WS105, WS104, or WS103 wireless module.

BrightSign players support most commonly used wireless encryption formats: WEP (64 & 128), WPA (TKIP), and WPA2 (AES). WPA Enterprise is supported using EAP-TLS (with DER, PEM, or PKCS#12 certificates) and PEAPv0/MSCHAPv2 (with a username and passphrase). Wired authentication via 802.1x is also supported. 

See our documentation for WS105, WS104, and WS103 specs and installation instructions.

The wireless settings of a player are configured in Network Options in BrightAuthor:connected or in Unit Setup in BrightAuthor/BSN.

Also, any networked model that doesn't have a wireless module can use a wireless bridge (game adapter) connected to the ethernet port.