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The Current Usage page allows you to monitor the health of devices and download log reports. This page lists all devices connected to your network.

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  • Health: The status of the player, as indicated by the following icons:

    • Healthy: A green check indicates that the player is connected to the network; the presentation is active

    • Connection Lost: A yellow pause indicates that the player has missed its last scheduled status update.

    • Inactive: A red square indicates that the player is not functioning and/or not connected to the network. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.

    • Disconnected: A grey question mark indicates that the player has no subscription, or its subscription has expired.

  • Device Label: The serial number of the player.

  • Device Name: The name given to the player during setup.

  • Target Group: The group to which the player was mostly recently assigned.

  • Device Model: The model number of the player

  • Active Presentation: The presentation that is currently scheduled for the player.

  • Last Connection: The most recent date that the player successfully connected to the BrightSign Network.

  • Traffic: The amount of data the device has downloaded from the BrightSign Network during the current active subscription. When the subscription is renewed, this number returns to zero.

  • Actions: Click the purple note button to add Tags or a note to a player: The note and tags will be displayed beneath the other player data. You can also click the Properties button to open the Device Properties window.

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Check the Show Deleted Devices box in the bottom right to view devices that have been deleted from your account. You can then restore deleted devices if needed by clicking the purple revert action button.

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Tagging Players 
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