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Performing a factory reset on a player returns the player to its factory condition. However, a factory reset does not impact the provisioning record of that player’s serial number on BSN.cloud.

Activate the Player

You can activate your player automatically or manually. Automatic activation is the most common method, but manual activation can be useful on audio-only players, like the AU335, which do not have a display.

Automatic Player Activation

Shortly after bootup, assuming no provisioning record was found, the player should display the Activation screen shown below:

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  1. As shown on the activation screen, you can use a web browser and go to http://bsn.cloud/activate which will launch BrightAuthor:connected and take you to the appropriate screen for device activation. For those who do not wish to use BrightAuthor:connected, one of the below activation methods may be used in conjunction with https://control.bsn.cloud.

  2. If you are using a smartphone, you can scan the displayed QR code. The QR code contains a link that will take you to the activation web page.

  3. Alternatively, select Player Activation under the Admin tab in either BrightAuthor:connected or via control.bsn.cloud at which point you will be prompted to enter the code. Once the code has been entered, you will be presented with a message indicating that the player has been activated.

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Manual Player Activation

You must know the player serial number to use manual activation. It can be found on the bottom of the player, or on the side of the packaging box.

  1. Go to Admin > Provision

  2. Select Add Player

  3. Add the Player Serial Number, Player Name, and Player Description and then Add Player

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Once activated, the player will be listed under the Network tab which enables access to many player settings.

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