BrightAuthor versions 3.4.0.9 and later allow you to download presentations from BSN (those presentations must have been uploaded after this version). After you download a presentation, you can edit it in BrightAuthor and upload it again to BSN.
To download a presentation:
In BrightAuthor, sign in to BSN (Tools > Sign in to BrightSign Network).
Go to Manage > Presentations.
Right-click the presentation you wish to download and select Download.
If a presentation was created in Web UI, you can retrieve and modify it using the Edit tab in the Web UI.
The following features are currently not supported:
You can't use BrightAuthor to download presentations that were created in the Web UI.
You can't edit BrightAuthor presentations in the Web UI (these presentations are marked with a lock icon).
Avast antivirus may cause problems with BSN presentation downloads. To work around this issue, right-click on the Avast icon in the toolbar and select Avast shields control > Disable for some time, then download again.