XDx30 FAQs

How do I play XDx30 presentations on XDx32 models?

If you author a presentation for an XDx30 player in the BSN WebUI, then attempt to schedule it to a group containing an XDx32 model, you will see an incompatibility message on the XDx32 player. Presentations created for XDx32 players are compatible with XDx30 players, but not vice-versa. To modify your presentation so that it works with both models:

  1. Go to the Edit tab in the WebUI.

  2. Click the Edit button beneath the presentation.

  3. Click the Settings button.

  4. Change the Device Model to an XDx32 model (XD232, XD1032, or XD1132).

  5. Click OK.

  6. Click Save to save the presentation.

If the presentation is currently scheduled for one or more groups containing XDx30 players, you may be prompted to update the firmware on XDx30 players in those groups because XDx32 presentations built in the WebUI require a newer firmware version than that used by XDx30 presentations. If prompted with this dialog, select firmware 6.0.x or later for the XDx30 players and click OK. The next time the XDx30 players check in, they will download and run the firmware update before playing the presentation.

How can I find ATSC Channel Settings for my XD1230 using BrightAuthor?

NoteMethods for channel scanning and tuning were improved significantly with the release of BrightAuthor version 3.7.0.12. The following instructions apply to BrightAuthor versions 3.7.0.12 or later. 

Before you can display video from the RF Input, you must first perform a channel scan on the player while it is connected to the cable source: You can do this prior to publishing the presentation (via the RF Channel Scan interface) or during the presentation (via the Tuner Scan state).

RF Channel Scan

  1. In BrightAuthor, navigate to Tools > Setup RF Channel Scan.

    • Channel Map: Select QAM, ATSC, or ATSC and QAM (consult your service provider for details).

    • Modulation Type: Select QAM 64, QAM 256, or QAM 64 and QAM 256 (consult your service provider for details).

    • First RF Channel (optional): You can choose to limit the range of the channel scan by selecting the first channel to scan.

    • Last RF Channel (optional): You can choose to limit the range of the channel scan by selecting the last channel to scan.

    NoteEach channel takes approximately one second to scan. Specifying upper and lower limits will reduce the amount of time it takes to perform the scan. You should only use these two options if you are familiar with the channel map of the cable source.

  2. Click OK and write the channel scan settings to an SD card or USB drive.

  3. Power off your BrightSign XD1230.

  4. Insert the SD card or USB drive into the player and power it back on. The progress of the channel scan will be displayed on screen.

  5. Once the scan is complete, the channel settings will be written to the internal registry of the player (i.e. the non-removable storage). You can now use the RF In state to tune to any virtual channels that were detected in the channel scan. 

If you are connecting multiple XD1230 players to the same cable source, you can transfer the results of a channel scan from one player to another during the setup process.

  1. After performing a channel scan, reinsert the SD card or USB drive into your PC.

  2. In BrightAuthor, navigate to Tools > Setup BrightSign Unit.

  3. Specify device settings as desired.

  4. Under RF Channel Scan Data (optional), click browse and locate the “ScannedChannels.xml” file in the SD card or USB drive directory. Click Open.

  5. Publish the setup files to the player. It will now have the same channel configuration as the XD1230 that performed the original channel scan.

Tuner Scan

You can use a Tuner Scan state (accessible by selecting the Other tab in the Media Library) to perform a channel scan of the cable source while a presentation is running. The parameters are the same as the RF Channel Scan tool above. 

Use a Media End event to exit this state once the channel scan concludes. If you use another interactive event (e.g. Serial Input, UDP Input) to exit the Tuner Scan state before it concludes, the scan will be canceled and the results will not be written to the player.